What's New
This release improves how users access support and share feedback, expands agency access through new office provisioning, and delivers targeted bug fixes and stability improvements.
Major Enhancements
Updated Support & Feedback Navigation
The left navigation now provides clearer pathways for getting help and sharing feedback.
- "Get Help" replaces "Report Bug." Clicking opens a Zendesk support form in a new tab where you can submit bug reports, support requests, and feature requests
- "Give Feedback" has been added below "Get Help." Clicking opens a short survey in a new tab, giving all users a persistent way to share feedback with the product team
Agency Office & Admin Provisioning – Batch 1
Super Admins can now use a new Batch Import feature to provision new USA Class offices and assign an agency admin to each. This capability supports the first wave of external agency onboarding across DHS, SBA, and DOD.
Bug Fixes & Minor Enhancements
- Job series corrections: Factor Level slider guardrails for Series 0404 now reflect the correct common levels per the OPM standard. The job series dropdown now correctly displays only "Visual Information" as the Series 1084 option
- User simulation fix: Admins with simulation permissions can now simulate any user within their assigned offices without encountering a "user does not exist" error